Online support

💬 Can't find answers to your questions? Ask us 😀!

Welcome to Wiki-Valley's online help guide

Your wiki regroups a collection of articles that can be enhanced collaboratively (but not simultaneously). You're able to create links between all of your wiki's articles

Browse the wiki

Go back to the main page 📋
- Click on the logo or the white square at the top left corner
Do a classic search on the content of every articles🔎📰
- You'll find a search bar on the top right corner 🕵🏽
Visualize different versions of an article
Compare different versions of an article
Find an article by launching multi-criteria search (based on the themes and metadata filled by the user on the page).
On the navigation tab, click on articles > Find your article 🔍

Edit a page/an article

Articles are pages where, unlike ordinary pages, you add themes and tags thanks to a dedicated form 🏷️

To use the Visual Editor from a page, click on the link called "switch to edition mode"
Use the edition toolbar
Create a link to an article of the wiki or to an external website
Import and display an image/a pdf file on a wiki page.
- The file/image can be displayed on any page but has its own page, see the list of files imported on the demo wiki
Editing lists
Editing tables
Editing categories, for articles we advice you to only use themes and tags to classify everything.
Editing page settings :
- to write the page
From the edition mode to switch to wikicode edition mode, click on the pen on the right end of the toolbar then [[ ]] Edition Source
the keyboard shortcuts provided by the Visual Editor.

If you want to learn more about the visual editor, see the help page on mediawiki.org

Article management

Create a new article 📃
- Click on Articles on the browser toolbar then on Add an article
Add/Edit themes and/or tags on articles
- On an article's page, click on "Edit themes and/or tags"
Edit/modify the content of an existing article and save the changes that were made
Rename a page
- From an article's page, click on "Rename"✒️
Follow a page to be notified when a change occurs 🔀
- Click on "Follow" from any article's page
Revert modifications to come back to a previous version ⬅️
- Click on "History" from any article's page
- Find the modification you would like to revert and click on "Cancel" ❌

Chat about the content of an article

On any article, click on "Discussion" (If the link is red then it means that there's no discussions attached to the article yet)
- Type in the title of the discussion you would like to start then send your first message or answer to an existing conversation📞💬

User Interface

How to log on a wiki : All you need to do is to go to your wiki's URL and enter your ID and password to access the login form. Users who are not connected will be automatically redirected to the login form.
Forgot your password?
Change your user preferences
- Change your password

Manage your wikis

These actions can only be executed by administrators 👪

How to write-protect a page:
- From an article's page 📝, Click on "Protect"
- Select the options you would like then save
How to delete a page ❌:
- Go the article you would like to remove then click on "Delete"
How to customize the navigation bar:
- Click on "Administration" on the horizontal navigation bar then on "Customize the lateral or horizontal navigation bar"
Visible elements for anonymous users 👫
- Even on private wikis, some elements will remain visible to anonymous users :
  - The logo
  - Notices
  - The navigation bar

User management

Invite a new user to create an account on the wiki by email
Create a user account (without an email address)
Manage a user's rights
How to see the list of users (and the groups they belong to):
- Go to Special: UsersList, select the user group if needed (reader, contributor, administrator)

Wiki Valley platform

Minimal setup
Create a customer account (available soon)
Manage your wikis and create a new wiki (available soon)
Use Wiki Valley's Parsoid (For external wikis that cannot host their own Parsoid used for the visual editor)
Setup a specific domain name hosted by Wiki Valley

Frequently asked questions (FAQ)

1) On a discussion page, the new discussion form loads indefinitely

Wipe the cache by pressing Ctrl + F5 on your keyboard

2) I've created a new article but I don't see the "Edit with form" link

When you create an article, the link appears seconds later, you can press Ctrl + F5 on your keyboard to display it faster OR click on "Edit this board with form" on top of the infobox with themes and tags.

3) Can we change the text's color through the Visual Editor?

Not yet, except if you do it through some wikicode

4)I'd like to use a Visual Editor on a wiki installed on one of my servers, how can I proceed?

The Visual editor is enabled by default on our wikis. If you have a wiki installed on one of your servers, we can help you install and enable the Visual Editor by letting you use Parsoid. Parsoid is an essential service used by the Visual Editor. (Learn more here)

5) I copied the content of a document (Word or Writer) but some of the parts are framed witha gray background

Edit the page with the Visual Editor
Select the framed section
On the Visual Editor tool bar, select "Paragraph"
Repeat the last step for all the other framed sections

6)How to remain logged on a wiki for day/weeks? How to stay connected to the wiki for several days/weeks ?

On a computer that only you have the access, tick the "Stay logged in" checkbox when you log in

7) How long are the older versions of our uploaded files kept?

Indefinitely

8) What are the perks of using a wiki rather than using classic Office files?

	Word/Writer type files	Wikis' articles
Classification	Indexed in hierarchical directories. Can't be indexed in 2 directories from the same level.	Tags and transverse themes : an article can belong to many themes or have many tags at the same time
Access	Depends on your hardware but sometime you'll need to be connected to your company's network or locally on your system.	You can safely access your wiki from any device with an internet connection, at any time.
Versionning	Manual versionning with chances of dealing with doubles and end up with troubles managing all your files correctly.	One version; the latest. You can always revert back to a previous version and compare them.